ck444p Privacy Policy

1 Introduction

ck444p ("we", "us", "our") operates the online casino and sports betting platform accessible at https://ck444p.app. This Privacy Policy describes how ck444p collects, uses, stores, and protects the personal data of registered players and visitors in Bangladesh and governs all data processing activities carried out in connection with your use of the ck444p platform.

We are committed to handling your personal data with transparency, integrity, and in full compliance with applicable data protection principles. This policy applies to all services offered through ck444p, including the casino game library, live dealer tables, sports and cricket betting markets, crash games, the cashier system, customer support communications, and all promotional and bonus-related activities.

This Privacy Policy should be read alongside the ck444p Terms & Conditions, which govern your use of the platform as a whole. The Terms & Conditions incorporate this Privacy Policy by reference.

2 Personal Data We Collect

ck444p collects the following categories of personal data from players and platform visitors:

2.1 Registration and Identity Data

• Full legal name;
• Date of birth (used for mandatory age verification);
• Email address;
• Mobile phone number (used for account verification and SMS notifications);
• Username and encrypted password;
• City or district of residence within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi).

2.2 Identity Verification (KYC) Data

• Scanned copy or photograph of a valid government-issued identity document (National Identity Card, passport, or driving licence);
• A selfie or live photograph for facial verification purposes where required;
• Proof of address documentation where requested during enhanced due diligence.

2.3 Financial and Transaction Data

• Deposit and withdrawal transaction records, including amounts in Bangladeshi Taka (৳) and timestamps;
• Mobile wallet identifiers associated with bKash, Nagad, Rocket, or Upay accounts used for transactions;
• Bank account details where bank transfer methods are used;
• Bonus credit and wagering history.

2.4 Gaming and Betting Activity Data

• Game sessions played, including game titles, bet amounts, outcomes, and session durations;
• Sports and cricket betting history, including markets wagered on, stake amounts, and settlement outcomes;
• Responsible gaming tool settings, such as deposit limits and self-exclusion status.

2.5 Technical and Device Data

• IP address at time of login and registration;
• Device type, operating system, and browser version;
• Unique device identifiers where applicable;
• Session logs, including login times, durations, and geographic access data.

2.6 Communication Data

• Records of live chat conversations and email correspondence with the ck444p support team;
• Feedback, complaints, and dispute records submitted through any support channel.

3 How We Collect Your Data

ck444p collects personal data through the following means:

• Direct collection: Information you provide when you register an account, complete identity verification, make a deposit or withdrawal, contact customer support, or participate in a promotion;
• Automated collection: Technical data collected automatically when you access the platform, including IP address, device data, and session logs via server-side logging and analytics tools;
• Cookies and tracking technologies: Data collected through cookies and similar technologies placed on your device when you visit the ck444p website, as further described in Section 7 of this policy;
• Third-party verification providers: Identity and fraud-check data received from KYC and anti-money laundering (AML) screening services used by ck444p to fulfil its compliance obligations.

4 How We Use Your Personal Data

ck444p processes personal data for the following specific purposes:

5 Legal Basis for Processing

ck444p processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfil the contract between you and ck444p — including account registration, payment processing, and delivery of gaming services — is conducted on the basis of contractual necessity;
• Legal obligation: Processing required to comply with applicable legal requirements, including KYC identity verification, AML screening, and the retention of financial transaction records, is conducted on the basis of legal obligation;
• Legitimate interests: Processing conducted for fraud prevention, platform security, responsible gaming monitoring, and service analytics is based on ck444p's legitimate interests, provided those interests are not overridden by your fundamental rights and freedoms;
• Consent: Processing for direct marketing communications is conducted solely on the basis of your explicit consent, which you may withdraw at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6 Data Sharing and Disclosure

ck444p does not sell, rent, or trade your personal data. We may share your data with third parties only in the following strictly limited circumstances:

6.1 Service Providers

ck444p engages vetted third-party service providers to assist with specific operational functions, including payment processing (bKash, Nagad, Rocket, Upay, and banking partners), KYC and AML verification services, cloud hosting and data storage infrastructure, customer support software platforms, and platform analytics tools. These providers are contractually bound to process your data only on ck444p's instructions and to implement appropriate security measures.

6.2 Game Content Providers

Game studios whose content is available on the ck444p Casino platform — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive limited technical data (such as player session tokens) as required to deliver their games through the ck444p platform. No personally identifiable data beyond what is technically necessary for game delivery is shared with game studios.

6.3 Legal and Regulatory Disclosure

ck444p may disclose personal data to law enforcement authorities, regulatory bodies, or other governmental agencies where required to do so by applicable law, court order, or in response to a lawful request. ck444p will inform you of any such disclosure where permitted to do so by law.

6.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of ck444p's business assets, personal data held by ck444p may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and of any resulting changes to this Privacy Policy prior to their data being transferred.

7 Cookies and Tracking Technologies

The ck444p platform uses cookies — small text files stored on your device — and similar tracking technologies to ensure proper platform functionality, maintain your session state while logged in, and collect aggregated analytics data about how players use the platform.

7.1 Types of Cookies Used

• Essential cookies: Required for the platform to function correctly. These include session cookies that maintain your logged-in state and security cookies that protect against cross-site request forgery. These cookies cannot be disabled without impairing platform functionality.
• Analytical cookies: Used to collect aggregated, anonymised data about platform usage patterns — such as which games are most popular and which pages generate the most engagement — to help ck444p improve the player experience.
• Preference cookies: Store your platform preferences, such as language and display settings, so that you do not need to reconfigure them on each visit.

7.2 Managing Cookies

You may control cookie settings through your web browser's privacy controls. Blocking essential cookies will impair your ability to log in and use the ck444p platform. Blocking analytical or preference cookies will not prevent you from using the platform but may affect your experience. Please refer to your browser's help documentation for instructions on managing cookies.

8 Data Retention

ck444p retains personal data for the periods specified below, after which data is securely deleted or anonymised:

• Account and registration data: Retained for the duration of your active account, plus a minimum of five years following account closure to comply with applicable financial record-keeping and AML obligations;
• KYC and identity verification documents: Retained for a minimum of five years from the date of verification or from account closure, whichever is later, in accordance with applicable AML legislation;
• Financial transaction records: Retained for a minimum of five years from the date of each transaction;
• Customer support communications: Retained for three years from the date of last communication;
• Technical and session log data: Retained for up to 12 months from the date of collection;
• Marketing consent records: Retained for three years from the date of consent or until withdrawn, whichever is earlier.

Where ck444p is required by law to retain data for a longer period, the longer statutory period will apply. Data that is no longer required for any legitimate purpose will be securely deleted using industry-standard data destruction methods.

9 Your Data Protection Rights

As a player on the ck444p platform, you hold the following rights with respect to your personal data:

1. Right of access: You may request a copy of the personal data ck444p holds about you at any time. We will provide this within 30 days of a verified request;
2. Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected. Minor details such as contact information can be updated directly via your account settings;
3. Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ck444p's legal obligations to retain certain data as described in Section 8;
4. Right to restrict processing: You may request that ck444p restrict the processing of your personal data in certain circumstances, such as while a dispute regarding data accuracy is resolved;
5. Right to data portability: You may request a copy of your personal data in a structured, machine-readable format where technically feasible;
6. Right to withdraw consent: Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal;
7. Right to object: You may object to processing carried out on the basis of legitimate interests. ck444p will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.

10 Security Measures

ck444p implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption on all data transmitted between your device and the ck444p platform;
• Encryption at rest for sensitive data categories including KYC documents and payment method identifiers;
• Cryptographic hashing of account passwords — ck444p never stores your password in plain text;
• Role-based access controls ensuring that only authorised personnel can access specific categories of personal data, strictly on a need-to-know basis;
• Regular internal security reviews and vulnerability assessments of the platform infrastructure;
• Automated anomaly detection systems that flag and investigate unusual account access patterns or transaction behaviour.

While ck444p takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own login credentials. If you believe your account has been compromised, contact our support team at [email protected] immediately.

11 Minors and Data Protection

The ck444p platform is strictly intended for adults aged 18 years and above. ck444p does not knowingly collect personal data from any individual under the age of 18. If we become aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed. If you believe a minor has registered on the ck444p platform, please contact us immediately at [email protected].

Age verification is a mandatory step in the ck444p registration and KYC process, and is one of the primary purposes for which identity documentation is collected and retained as described in Section 2.2 and Section 8 of this policy.

12 Changes to This Privacy Policy

ck444p reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or the services we offer. Where changes are material, we will notify registered players in advance by email or via an in-platform notification. The updated policy will be published on this page with a revised effective date at the top of the document.

Your continued use of the ck444p platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to remain informed about how ck444p protects your personal data.

13 Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data protection rights, or would like to raise a concern about the way ck444p handles your personal data, please contact our support team using the details below:

ck444p is committed to resolving all privacy-related concerns promptly and fairly. We will acknowledge your enquiry within one business day and provide a full response within 30 days of receiving a verified request.